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Tools for Managing Organizational Change: A review of “the most usable workplace change management platform on the planet”

Over the past few years, the pace of organizational changes has accelerated exponentially; stakeholders now expect targeted engagement through multiple platforms. With Gartner research showing that most organizations undergo three to five major transformations a year, leaders are under increasing pressure to improve change processes while their organizations are trying to deploy new products, services, and processes on a global level.

Despite the growing importance of change management for every organization, there are only a few credible change management platforms. One platform that stands out is The Change Shop™ which is one of the best platforms for managing change. The Change Shop™ claims to be “the most useable workplace change management platform on the planet” but after a comparison of its features to similar OCM (organizational change management) platforms like OrgMapper, Deloitte’s ChangeScout, PwC’s Change Navigator, and Nakisa®’s OrgModeller, the claim isn’t all hyperbole.

The site offers a comprehensive, cloud-based change management software, built for multi-platform environments (including mobile) that helps stakeholders in every business manage relationships, plan interventions, and align change impacts. It is also the ideal platform for organizations that are trying to change its business strategy, incorporate a new leader, conduct a major organization reorganization, or quickly integrate a recent acquisition. Even if you’re not ready to sign-up for a subscription, there are a lot of free tools on the site including a change management calculator and free App available in the App Store, and some interesting perspectives on effectively leading and managing change on the Change+ blog.

It offers an interactive solution which gives users the opportunity to create buy-in, increase commitment to change, and effectively lead change across each of their organization's change initiatives. By using The Change Shop™ tools, leaders can track their business processes, make personal and technological changes, communicate preferences, impact stakeholders and measure key successes. The platform helps managers and change leaders to gather the input they need to gauge change commitment levels, pinpoint resistance areas, and identify and track improvement actions. One features of that sets it apart from other change management software is the easy-to-use, integrated and quick assessment interface. It is very easy to use with minimal to no learning up-time required.

How does The Change Shop™ Work?

The platform allows you send surveys to your team and compare the results to other organizations in your industry that have completed similar change initiatives. The survey will tell you areas of commitment and support as well as areas of resistance and the reasons why. This way you know where you stand and whether you are on track, ahead of, or behind your peers.

Once you have collected change feedback from your team, the next step is to make use of the [Improve]180 tool to create a change plan that will reduce resistance levels and improve change commitment and the [Change Simulator] tool to create “what-if” scenarios that will model-out how your change is likely to progress under different workplace dynamics and conditions. This all may sound like a lot of information (and it is) but it’s all done using easy-to-understand data visualization tools that make understanding, acting, and reporting super easy.

The Change Shop™ provides tools that help you invest in your people and change initiatives adopting the best approaches and practices to meet your team’s unique change needs.

What are some of The Change Shop features?

Some of the nifty features of The Change Shop™ include:

  • User-friendly Interface:  The Change Shop has an incredibly, intuitive, user-friendly and easy-to-use interface that enables organizations to bring into effect the required change and gain feedback.
  • Cloud-based platform: The Change Shop is a cloud-based platform that requires no integration or build-time allowing change leaders to focus on generating change successes rather than learning yet another piece of software.
  • Feedback: The Change Shop gives every leader the ability to send short, pre-validated surveys to collect change feedback from the team, peer, and organization levels.
  • A Change Library: The Change Shop has a fantastic change library sorted by change type and industry that details what other change leaders have done to transform their organizations successfully.
  • Change leader tools: The platform also has three change leader tools for project managers, team leads, and process owners to collect and validate team member feedback on changes/transformations taking place in the workplace. These include the [Team]180, [Change Leader]180, and [Organization]180. With these tools, a leader can gauge how prepared their organizational processes are to introduce new changes.
  • Change improvement tool: The Change Shop houses some change improvement tools that allows change leaders to create, track, and receive notifications for critical activities during the beginning, middle, and end stages of the change/transformation process.
  • Built on Scientific Research: Unlike many other change management platforms, The Change Shop™ is based on proven scientific research into what gets people to commit to change in the workplace. The 2IsC™ (Impact, Influence, and Consistency) Model is a research-based model outlined in the book, Selling Change: How Successful Leaders Use Impact, Influence, and Consistency to Transform Their Organizations.
  • The Change Simulator tool: Before committing to that next significant change initiative, use this tool to create 'what-if' scenarios and identify possible risk factors tailored to your industry.

All-in-all, The Change Shop™ is one of the best bets for organizations that need tools manage change effectively at reasonable price. It enables managers and change leaders to gather input and feedback they need to gauge change commitment levels, pinpoint resistance areas, and identify / track improvement actions. With plans starting at $29 per month, the platform is a win-win.

About the Change Shop™

The Change Shop™ is an integrated platform of six change measurement and management tools that transforms the way leaders support their teams. Our award-winning, mobile-enabled platform includes assessments, benchmarks, and change tracking tools designed to deliver the most comprehensive change management platform to all impacted team members at a fraction of the cost of legacy providers.

The platform has been ranked by Analytics Insight Magazine among the Top 10 Most Innovative HR Analytics Solutions Providers in 2019 and recognized as 2020's Most Promising Workforce Management & Analytics Platform by Corporate Vision Magazine. The Change Shop’s Founder, Robert E. Smith, Ph.D., is the author of Selling Change: How Successful Leaders Use Impact, Influence, and Consistency to Transform Their Organizations. Smith a presenter at the 2020 HR West conference and has an article on the Association for Talent Development titled, ‘How People Analytics Improves Organizational Change’.